Πολιτική αποστολής

We take great care in preparing and shipping your custom ceramic creations. Below you will find all the relevant information about our shipping process, costs, and timeframes.

Shipping Carriers

We partner with SPEEDEX and GENIKI TAXYDROMIKI for deliveries within Greece and selected courier partners for international shipments across Europe.

Shipping Costs

• Greece:

  • Free shipping on all orders over €100

  • For orders under €100, a flat shipping fee will be calculated at checkout based on your location.

• Europe:

  • Free shipping on all orders over €250

  • For orders under €250, shipping fees will vary depending on the destination country and will be shown at checkout.

Processing Time

All our products are custom-made, so please allow 5–10 business days for production before your order is shipped. We will notify you once your order has been dispatched.

Delivery Time Estimates

• Greece: 1–3 business days after dispatch

• Europe: 5–10 business days after dispatch

Please note: Delivery times may vary due to external factors such as weather, customs, or courier delays.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor its progress.

Shipping Restrictions

We currently ship to most European countries. If your country is not available at checkout, feel free to contact us for assistance.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at hello@laca.gr with your order number and photos (if applicable). We will work with the courier to resolve the issue as quickly as possible.